Screen before they arrive.
Protect while they stay.
Every BNB booking on GayBNB Travel Hub is backed by Truvi — automated guest screening and up to $50,000 in damage protection, with zero friction for guests and total peace of mind for hosts.
How guest screening works
Zero guest friction. Instant risk assessment. No deposits or waivers required.
Guest books
When a guest confirms a BNB booking, we automatically send the reservation details to Truvi — no extra steps for the guest.
Truvi screens instantly
Truvi checks the guest against its watchlist of known problem guests, validates the email, and confirms the phone number — all in seconds.
Results appear
The guest is marked Approved, Flagged, or Rejected. Protection is applied automatically based on the screening result.
What Truvi checks
- Watchlist of guests who previously caused damage and refused to pay
- Disposable or temporary email addresses used for fraud
- Burner phones and undeliverable numbers
Protection tiers
Protection is automatically applied based on screening results — no deposits or waivers required from guests.
Approved
Up to $50,000
Full coverage for guests who pass screening cleanly.
Flagged
Up to $1,000
Reduced coverage for guests with screening warnings.
Rejected
No protection
Screening fee only — the booking is blocked.
For hosts
- No deposits or waivers to manage — Truvi replaces them entirely
- Instant risk assessment before the guest arrives
- Up to $50,000 damage protection on approved bookings
- Claims paid directly to you within 3–5 business days
- No chasing guests for damage payments
For guests
- No security deposits or extra paperwork at checkout
- Screening happens automatically — nothing for you to do
- Higher standard of care across every listed property
- Your data is processed securely and never shared with hosts
- Book with confidence in a vetted, trusted community
What's protected?
From everyday spills to major incidents, hosts are covered without creating friction for guests. Reimbursements are based on the item's current value at the time of damage.
Included
- Accidental or intentional guest damage
- Damage to rental contents
- Smoke damage in non-smoking properties
- Unauthorized parties
- Damage caused by service animals
- Excessive cleaning costs
- Replacement of broken or ruined home accessories
- New towels and linens to replace excessively soiled ones
Not included
- Loss of income
- Pet damage (excluding service animals)
- Authorized parties
- General wear & tear
- Acts of nature
- Cosmetic damage not affecting functionality
- Credit card chargebacks
- Routine maintenance not caused by guests
- Liability claims
Normal depreciation may be applied to reflect age and condition.
3–5 business days
Approved claims paid directly to hosts
Zero guest friction
No deposits, no waivers, no extra steps
$50,000 coverage
On every approved guest booking
Frequently asked questions
Do I need to do anything as a guest?
No. Screening happens entirely in the background when you book. There are no forms to fill out, no deposits to pay, and no extra steps — just book and enjoy your stay.
Is my personal data secure?
Yes. Truvi uses industry-standard verification to screen against global watchlists. Your details are processed securely and used solely to keep the community safe.
Do hosts need to collect a security deposit?
No. Truvi replaces the need for deposits and waivers entirely. Hosts are automatically protected up to $50,000 for approved guests, with no guest friction at checkout.
How long does the claims process take?
Truvi handles evidence reviews and pays approved claims directly to the host within 3 to 5 business days, so hosts never have to chase guests for payments.